The World Help Fund takes the privacy of its members and supporters very seriously and is committed to protecting your privacy online.

This statement explains the privacy and the data protection practices which apply to the website operated by the World Help Fund.

Our aim is to safeguard our users' privacy whilst providing a personalized and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

We do not collect personal information from our visitors other than what is supplied to us on a voluntary basis.

We collect two kinds of information about our users:

If you request additional information about the World Help Fund, submit a donation online, or participate in any of the other services on the World Help Fund website that require personal information, we may request your name, mailing address, telephone number email address and birth year. The World Help Fund may collect and store the information you choose to provide us to send you information about the World Help Fund from time to time. If you make a donation to the World Help Fund and elect to pay online, the World Help Fund will collect the necessary financial information. The World Help Fund will not disclose financial information except as necessary to fulfill users' donation requests. The World Help Fund collects such financial information in a secure manner and discards such financial information after processing.

A cookie is a piece of data placed on your hard drive when you visit our site. We may use cookies to help us recognize you when you come back to our site. We may also use cookies to help us monitor traffic on our site. This information may be aggregated in an anonymous manner.

Cookies that are sent to your browser by our site are only readable by the World Help Fund and are never shared with any other site.

If you are concerned about your privacy and the use of cookie technology on the World Help Fund website you may set your web browser to notify you when you receive a cookie. You may also set your browser to refuse the cookies our site attempts to send you. Should you decide not to accept cookies from the World Help Fund you may limit the functionality we can provide when you visit our site.
Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.

Further information about cookies can be found at the Interactive Advertising Bureau's website www.allaboutcookies.org.

The World Help Fund may also collect information through IP addresses or environmental variables. An "IP address" is a number used by computers on the network to identify your computer so that data can be transmitted to you. "Environmental variables" include, among other things, the domain from which you access the Internet, the time you accessed our web site, type of web browser and operating system or platform used, the Internet address of the website you left to visit the World Help Fund, the names of the pages you visit while at our website, and the Internet address of the website you then visit. We collect all of this information to allow us to detect broad demographic trends, to provide information tailored to your interests and to enhance your experience on the World Help Fund's website. This information may be aggregated in an anonymous manner.

The World Help Fund uses the information collected for processing your donations and to communicate with you on a regular basis by providing you updates on our campaigns and how your gifts are helping. If you would rather not receive this information, you can let us know at any stage.

We may use other companies to provide services on our behalf, including mailings, answering customer's questions' about services, sending postal mail, e-mails and text messages, analyzing data and processing credit card payments. In some cases we work with a company on a promotion to raise funds for the World Help Fund and may pass your information to that company so that they can contact you about the promotion. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We require all such companies to treat your personal information as fully confidential and to fully comply with all applicable data protection and consumer legislation.

When submitting your personal information to the World Help Fund you will be given the option not to be included in mailings or other contacts from the World Help Fund or other organizations (whether by post, e-mail or other electronic messaging, telephone or fax). If you do agree to receive this information and later decide that you no longer wish to be contacted, you can let us know by e-mailing: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , please include your name and email address in the body of the email and reference "Remove" on the subject line.

If we contact you by email or text message, each time you receive a message you will also have the option to decline to receive further information from us in that manner.

Under certain circumstances, opting out may prevent your participation in activities for which personal information is needed, such as the subscription to the World Help Fund newsletter.

The World Help Fund will not share, sell, lend or rent any of your personal information without your explicit consent.

In the event of an unauthorized charge to your credit card you must:

1. Write to the creditor at the address given for "billing inquiries," not the address for sending your payments, and include your name, address, account number and a description of the billing error.

2. Send your letter so that it reaches the creditor within 60 days after the first bill containing the error was mailed to you.

Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

We may make changes to this Policy from time to time. If we change our Privacy Statement we will post the changes on this page. If the change in our Privacy Statement affects the use of your personal information we will use our best endeavors to contact you by email to seek your consent to the use.

By using our site you consent to the collection and use of information by the World Help Fund in accordance with our Privacy Statement. If you do not agree to this statement, please do not use our site.